FAQs

Eligible available, fixed-price rare coins and jewelry can be purchased through PayPal, including guest checkout. Online orders ship to all 50 states and Washington, D.C. Bullion requires a call or inquiry so staff can confirm current pricing, availability, and terms.

Online checkout offers shipping only. Call Polyak to discuss a separate in-store purchase before visiting.

The website does not lock bullion prices or accept bullion checkout. Staff will confirm current pricing and transaction terms when you call or send an inquiry.

The checkout calculates tax from the U.S. shipping address and eligible items before PayPal handoff. The website does not quote one flat tax rate for every purchase.

PayPal is the only online payment method. Call Polyak to confirm payment options and terms for a separate in-store transaction.

For eligible online orders shipped across the U.S., shipping is $10 for orders under $900 and $17 for orders of $900 or more. Orders ship within 2 business days after cleared payment. See the Shipping and Returns page for carriers and return eligibility.

Call or visit the San Francisco store to discuss your items. Staff can test and weigh items and make a no-obligation verbal offer. Confirm payment details with staff before deciding to sell.

Contact Polyak with details about the item. Staff will confirm whether they can review it; an offer is not guaranteed.

PayPal is the only online payment method. Call Polyak to ask whether Bitcoin is available for a separate transaction and to confirm its terms.